Effective Date: December 8, 2023

Rivard Cloud (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our hosting services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, billing address, and payment information.

1.2 Communication Data: Information you provide when you contact us for support or otherwise communicate with us.

2. How We Use Your Information

We use your information to:

2.1 Provide Services: Facilitate and manage your use of our website and hosting services.

2.2 Improve Services: Analyze usage patterns to enhance our services, troubleshoot issues, and develop new features.

2.3 Communication: Respond to your inquiries, provide customer support, and send important updates or administrative messages.

2.4 Billing: Process transactions, manage subscriptions, and send billing-related communications.

2.5 Legal Compliance: Comply with applicable laws, regulations, and legal processes.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

3.2 Legal Obligations: To comply with legal requirements, enforce our terms and conditions, or protect our rights and safety.

3.3 Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access: Request access to the personal information we hold about you.

5.2 Correction: Request correction of inaccurate or incomplete personal information.

5.3 Deletion: Request the deletion of your personal information, subject to legal limitations.

5.4 Objection: Object to our processing of your personal information for specific purposes.

5.5 Data Portability: Request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at privacy@rivardcloud.com.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Rivard Cloud
Email: privacy@rivard.cloud

Policy Last Updated June 8, 2024