Support

Need assistance?

Mail (IMAP/SMTP)

(Information required to add email address to GMail/Outlook/Thunderbird, etc)

Incoming Server

mail.yourdomain.com

Incoming SSL/TLS

Yes

Incoming Port

993

IMAP Username

Your Email Address

Outgoing Server

mail.yourdomain.com

Outgoing SSL/TLS

Yes

Outgoing Port

587

SMTP Username

Your Email Address

Webmail

Open a browser (Chrome, Firefox, Edge, etc) and type in your webmail address: mail.yourdomain.com and sign into your webmail.

Settings

Top Right Corner > Select your name > Select Settings > Fill Out the Following:

Secondary Email: For Self-Managed password resets

Old Password: The given password initially created for you. New Password: New password you created.

Webmail Two-factor Authentication

In Settings > Select Security > Select “Enable 2FA”> Use Google Authenticator (From apps store on your phone) and follow the instructions.